Terms & Conditions
Our Terms and Conditions here are very important, just as “Leanne Power Aesthetic & Beauty Consultancy & Training” strives to give exceptional training and offer post-support on all our courses. We go above and beyond to give you nothing but the best and give you the confidence to walk away and start your career.”
Leanne Power A&B Consultancy & Training is the registered name of the company, trading as “Leanne Power Aesthetic & Beauty Consultancy & Training.”
Company Number -16298487
Leanne Power
Director and Founder of “Leanne Power Aesthetic & Beauty Consultancy & Training” By submitting a booking request or paying a fee, you agree to be bound by these conditions.
To submit a booking request, you must complete the booking form and/or pay the specified amount informed by the company. As the learner, you must ensure that all information provided in the booking form is accurate and complete.
Once your booking request and payment are received, you will receive a written confirmation detailing the date, time, and any outstanding balance. Any remaining balance must be paid by the due date specified in the written confirmation, typically on the first day of the course before it begins.
You must check the details on the written confirmation when you receive it. If there are any errors, or if you haven’t received a written confirmation from us within 7 days of making your booking request, then please email info@leannepower.co.uk
We reserve the right
We reserve the right in our sole and absolute discretion and without the need to give a reason, to refuse to accept a booking request. In such circumstances, no contract will arise and we will return any payment accompanying your booking request.
By submitting a booking request or paying a fee, you agree to be bound by these conditions.
All bookings are non-refundable and non-transferable; it is the learner’s or customer’s responsibility to make sure you have the correct prerequisites and checked with insurance before placing a booking request.
A minimum of two learners is required to run a course unless one-to-one tuition is being offered or at the director’s discretion.
The number of hours stated for how long the course will take to complete is a guideline only. The actual time a course will end will depend on class size and the speed at which learning takes place.
Leanne Power’s course notes and training cannot be relied upon for legal interpretation. The trainer/company accepts no responsibility for the actions of clients or those of other people reading the course notes or responsibility for any loss incurred through the use of or reliance on the course content.
Leanne Power reserves the rights to its design, text, images, and materials used, including its website. Use is not permitted and must not be copied in any way.
Leanne Power reserves the right to alter course dates, venues, course content, materials, tutors, and course requirements at any time without liability and with only a minimum of 24 hours prior notice.
If a learner does not meet the required standards to successfully complete the criteria to safely complete the treatment by the tutor’s recommendations, they shall be invited back to join the next class of the same subject free of charge, on the first occasion only.
Case studies must be completed within specified times given on the course or stated in the course book (usually within 6-8 weeks); otherwise, you will not receive your full certification, and re-admission and the cost of the course will be required. We aim to have case studies marked with feedback within 21 days.
Paying for and/or attending a course fully does not guarantee a qualification, award, diploma, or certificate of achievement. Certificates of achievement are gained by the successful fulfilment of the criteria set out by the various awarding bodies. The decision of the company owner, Leanne Power, is final in all cases.
Even though Leanne Power tries to find every single area to cover during practical training sessions for its learners, it is sometimes hard to meet these needs due to the individual model requirements and capabilities. We cannot guarantee we will cover every area, but we can guarantee any areas missed will be discussed in theory or practical, or feel free to send case studies or join the next course for practice on the next available course date.
In order for the learner to gain their certificate, they must fully complete any theory work and/or assignments, practical assessments, case studies, and revisions and pass the exams by the specified course end date. (Start and end date will be specified on the learner’s booking confirmation.)
Leanne Power will take NO excuses whatsoever as to why you require a change of these rules.
Models are required on our training days; it is the learner’s responsibility to provide their own models either in our academy or at your location. In some circumstances, we might try to provide them, but we can not guarantee them.
It is the responsibility of the learner (or their model if required) to be patch/skin tested before the relevant course date (minimum 24 hours).
Learners may be required to pair up and work on each other. All learners are responsible for their own clients/models, including their patch test, only when Leanne Power requests to do so, and learners will be notified of this when booking. You may also be required to work on a prosthetic limb in certain courses due to health and safety reasons.
Classes will commence promptly at the published times irrespective of whether all students are present. Classes will not be delayed waiting for latecomers, and lecturers are not responsible for repeating work missed. We will always aim to start our courses at the given times, but in the event of an emergency or unforeseen circumstances, courses could be slightly delayed.
Learners must comply with all reasonable instructions from our course leaders and their assistants in relation to its use.
Learners are requested to wear comfortable shoes and have a smart and professional appearance during any course. Please dress smartly and comfortably for all courses. Full scrubs or a tunic must be worn for all regulated courses. (this will lead to failed assessments.)
Mobile phones must be switched on silent throughout the course. Unless discussed and confirmed prior by the course tutor. If taking an exam, mobile phones must be turned off and not be present in the examination room.
Our courses are blended—all learners will be required to complete all theory at home and gain the expected pass mark and then attend the academy for the practical sessions.
All learners will be required to participate practically whilst on the course to obtain certification.
All learners (depending on course) may be required to complete before- and after-studies to obtain a completion certification.
Learners that act inappropriately and bring dishonor to the academy will be dismissed with immediate effect and will lose any monies paid and their rights to complete the course and achieve certification. The academy does not accept any kind of abusive behavior from its learners, whether this is verbal, physical, or written. We always follow a professional method of communication regardless of the matter, and we would like this to be reciprocated.
If for any reason this isn’t followed, you will be dismissed immediately from your qualification, as this will not be tolerated.
Failure to comply with Leanne Power's terms and conditions will incur the disciplinary procedure, which may result in withdrawal from any courses with no refund or exchange options.
If you require additional copies of certificates, this will incur a £49 charge, including postage.
CANCELLATION OF COURSES
We are committed to providing a high-quality service to our clients. We would not wish to think you have reason to be unhappy with the service that we provide to you.
We are unable to offer refunds if you want to cancel your training course.
Please note that course payments are non-transferable and non-refundable. If you are unable to attend the course, this will result in the loss of the full payment made. or * can be applied.
*If you can’t make your fully paid booked course date due to any last-minute reasons and want to move it to the next available course date, this will incur 25% of the original course cost to cover the loss of work to a tutor, company, models, and an administration fee. (No offers previously or on now will be taken into account.)
If you have a complaint, If you have a complaint during your course, you must bring it to the attention of your course tutor at the earliest appropriate opportunity in order that remedial action may, if appropriate, be taken.
Any outstanding complaint not resolved during the course must be notified to us in writing within 30 days of the scheduled end of the course. We have a strict complaints policy to which all staff adheres. If your course tutor is unable to resolve any complaint to your satisfaction, Leanne Power, as company owner within the firm responsible for client care, would become involved and would invoke the procedure as appropriate with a view to resolving the matter. A copy of the procedure is available on request.
Sub-contractors
Leanne Power is not responsible or to be held accountable for any complaints, problems, or concerns with third parties/subcontractors who deliver courses through our academy. Any courses that are associated and accredited through third parties/subcontractors will require you to take up any actions personally with them.
Payment Plans
Occasionally on some courses, we might allow learners to pay in monthly installments with a deposit.
You will be required to sign a payment plan contract that states how much you will pay and on what date the payment should be made.
The payment dates are either the 1st Monday or the last Monday of the month.
Payment must be paid via card/link at the academy/booking link or by calling 07435798591 or via bank transfer.
An agreement will need to be signed by the learner prior to starting the course.
If no monthly payment is made on the chosen date, this will incur a halt or a stop to progressing onto the next phase of your qualification/course.
If no payments are made for two consecutive months, the learner will be terminated from the course, and your qualification will be cancelled.
Regulated Qualifications
Qualifi and Proqual are regulated awarding bodies that are partnered with Ofqual for all its courses. We at Leanne Power A&B Consultancy & Training as a company are bound to the awarding body terms and conditions with the qualifications we run with them. If the website says one thing, then halfway through your course they change things, it is out of the academy’s hands. There is a process that each learner must follow, or any certification can be withheld or not given.
Your qualification has many phases to it,
SAQ’s,Assignments, case studies, and observations you have to complete all of them to the level the qualification is to achieve certification.
Along with your tutor,there is an IQA who has to monitor the learner’s progress and if they disagree with the tutor’s decision at any point, work might have to be done again. We will as a company work with everyone to make sure this doesn’t happen.
The academy is not responsible for the amount of time any sub-contractors (IQA/TUTOR/ASSESSOR/EQA) take to mark or verify a learner’s work, but we will keep the learner fully updated throughout.
Your work must be presented in a portfolio to the level youare working towards. All work must be handed into this standard or will be sent back unmarked.
Exams and practical sessions that are missed will incur further fees by both the academy and the awarding body, please attend your booked sessions to avoid any extra fees.
As well as the IQA, the EQA who works for the awarding body willhave the final say on any final work. If she/he requests to see you at anytime, you will have to comply, otherwise your certificate could be withheld.
Extra copies of certificates from the awarding body will incur additional costs starting from £49 with postage.
Appeals Procedure
Trading name of the centre: Leanne Power Aesthetic & Beauty Consultancy & Training.
The centre is committed to ensuring that the assessment procedure meets the requirements of the awarding organisation and fulfils national standards.
The centre will operate a system for reviewing the quality and fairness of the assessment procedure. As part of this the learner has aright to appeal against any assessment decision, written or practical, that the candidate deems to be unfair.
The candidate should notify the assessor of dissatisfaction with the outcome of the assessment within 5 days, stating why there is disagreement with the decision. The assessor must explain the decision inwriting giving reasons, and responding within 14 days.
If the learner is not satisfied the internal quality assurer must be informed and an investigation conducted. The internal quality assurer may arrange for the candidate to be reassessed by another assessor. The matter should be resolved in 30 days.
If the matter is not resolved to the learner’s satisfaction, an appeal can be made to the external quality assurer, according to the awarding the organisation’s appeals procedure.
If you have any further questions please contact our team on 07345798591
If the academy does not have any contact with its learners, after several tries made either via text/email or telephone calls over a 2-3 month period the learner will be withdrawn from ourselves and from the awarding body registration list, meaning you are no longer on the course. Regardless of payments made.
If the learner goes over their end date, which will be stipulated on the website and/or on sign-up details there will be a £250 each month charge to complete your qualification. (for example 12 or 18 months from the start date)
Your property
You are responsible for bringing the appropriate clothing and equipment to a course, the guidance of which will be sent to you after your booking has been confirmed.
Any information provided by us on such matters as clothing, baggage, and special equipment is given in good faith but without responsibility on the part of the trainer and owner Leanne Power.
All personal equipment is left at your own risk.
We will not be responsible whatsoever for any loss or damage to your personal possessions.
We reserve the right to charge you for the cost of replacement or repair of items of property or equipment lost or damaged by you during a course. If any property or equipment is damaged by you during a course, we also reserve the right to charge you for the cost of reinstating the property or equipment to the condition it was in before you damaged it.
Leanne Power will respect your privacy always. We will not sell or make available, in any way, your personal information except where you have specifically asked us to. All student information is kept strictly confidential.
If training takes place at your own place of work, it is your responsibility to make sure your equipment is safe to use.
Insurance
The learner is required to obtain insurance against medical and personal accident risks. This must be for the procedures commenced and be valid for the industry and area you are working in. We also recommend insurance that covers the loss of, damage to or theft of personal belongings.
It is your sole responsibility to ensure that the insurance cover you purchase is adequate and sufficient to meet your requirements and you may be required to purchase insurance before a course, this can be confirmed at the time of booking if needed.
It is also your sole responsibility to disclose any material facts such as pre-existing medical conditions to your insurers.
You are insured to practice your booked course treatment whilst with us but does not cover you for any case studies or treatments away from the premises.
